01Increase the conversion rate of your website
More orders/forms submitted due to properly placed elements on the site, working on UX copy, working on loading speed or removing unnecessary stuff.
UX and CX
From first interaction to long-term loyalty. Stop guessing what's working and what's not - find out where users are hitting roadblocks, why they're leaving your site and not taking action. Use data to uncover customer experience weaknesses and eliminate them.
Why should you care about UX and CX?
02Increase the AOV
The average order value is affected by working with upsells, crossells and psychological principles. You can work with all of these and test what works best for your website and leads to higher average order value or more sales.
03Support user engagement
More page views, interactions, higher scroll rate. All of this has the effect of creating a deeper brand relationship and better brand recall. Not to mention that an engaged user is also a signal to search engines that the site offers sufficient quality and depth of information, which can influence organic rankings.
04You will get blog traffic
Can you convert your content section? Or do people just come in, read the text, complete their primary goal, and leave? We can capture, engage, and in the best case, convert that traffic.
05Increase the credibility of the site
And improve the customer's relationship with the brand. A polished UX combined with a solved SEO will ensure that customers not only find you, they stay on your site. Avoid negative reviews, which spread faster than positive ones
Choose a product according to your goal
Why put yourself in our hands?
How we think about UX & CX:
SEO & UX in perfect harmony
We look at data differently. We also learn about users from their search patterns, we can analyze SEO data and optimize the website not only for users but also for search engines.
All in one
Our analyses cover technical aspects as well as design, content and user behaviour. We help you improve the user experience and enhance customer satisfaction at every stage of the shopping journey.
We're not staying with assumptions
We go in-depth through user research, testing and workshops with clients. We combine data with real user experiences to uncover real obstacles and design workable solutions.
We know your competition too
We don't just stay with your website - we also keep an eye on the competition and know what works in the industry. We compare market standards and analyze where the competition is gaining an edge. This way, we can help you not only catch up, but also surpass the best.
The first step is up to you
Why us?
- Individual approach - We tailor each project to the client's needs.
- Clear deliverables - No chaos in numbers. Clear recommendations.
- Dozens of audits under our belt - We know where to look for weaknesses.
- Strong know-how - We rely on data, research and proven methods.
These brands trust us:
DAS
ČSOB
Eurowag
Ideální Nájemce
These brands trust us:
Casestudy
Casestudy
Casestudy
Casestudy
Casestudy
FAQ
What is CX?
CX (Customer Experience) is the overall impression a customer gets from all interactions with your company. It encompasses every point of contact, from first awareness of your brand to after-sales service and long-term relationships.
What is UX?
UX (User Experience) is a field that deals with the overall impression and experience of a user when interacting with a website, product, service or system.
What is the difference between UX and UI?
- UX (User Experience) - user experience, i.e. the user's overall impression of a website, application or product. UX addresses how easy it is for the user to get to their destination, how they navigate the page, and whether the process is intuitive.
- UI (User Interface) - User interface, i.e. the visual appearance and controls of a website or application (buttons, menus, colors, typography). UI takes care of how the site looks, while UX addresses how it works.
Simply put: UI is about the look, UX is about the experience.
Who is a UX designer?
A UX designer is a User Experience specialist whose job is to ensure that a website, app or product is easy to use, intuitive and meets the needs of users.
Simply put: a UX designer makes sure that users are not frustrated when using a website or app, but instead reach their goal quickly and easily.
